CRM( Customer Relationship Management) is a technolgy that manages the relationships between companies and customers. A CRM system helps companies to stay connected with their customers, streamline processes, and improve profitability.
In Malaysia, the majority of small businesses do not have a CRM system. So why should your business have one? A CRM system provides you a clear overview of your customer base. With it, the sales person can attach details and information to customers or prospects. This coupled with a simple and easy to navigate dashboard allows for sales to increase up to 37% and productivity up to 40%
The cost of generating a sale comes with a ton of information – from the first impressions to lifetime loyalties. With this much information, it is hard to compile and generate practicable reports. Unlike traditional CRM systems which are often complicated and bloated with unused features, our CRM system cuts right to the chase by prodiving only the most important features at a reduced price:
Have sticky notes lying all over your desk? Can’t seem to remember a customer’s name? Desktop screen filled with unnamed speadsheets? A salesperson works with a ton of data and it’s not uncommon to lose them. Say goodbye to your problems, our CRM system focuses on providing a hassle-free experience while letting you do your job – selling!
Date: 20/12/17 (Wednesday)
Date: 11/01/18 (Thurs)
Attendees are welcomed to stay back for a 40 minutes sharing by Connaq about digital marketing after the workshop.